Complaints.

We aim to give a friendly and professional service to everyone who attends our practice. However, if, for any reason, our service should fall below our patients’ satisfaction, we take all complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please either write to the Practice Manager or send an email to [email protected] for the attention of the Practice Manager. We will make every effort to respond to your concerns as soon as possible. All complaints will be treated as confidential. The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the practice complaints procedure available at the practice, please speak to our reception team for this.